Refund Policies

At Sahara Edutech, we strive to provide exceptional services and resources to our users. However, we understand that there may be instances where a refund is required. This policy outlines the terms and conditions under which refunds will be issued.

Refund Eligibility:

1. Course Cancellation:

   • If a course is canceled by Sahara Edutech, a full refund will be provided to all registered participants.

2. Withdrawal Requests:

   • Refund requests for voluntary withdrawals must be submitted within 7 days of purchase or enrollment.

   • Refunds will only be issued if the course content has not been accessed or downloaded by the user.

3. Technical Issues:

   • If users are unable to access the course due to technical issues caused by Sahara Edutech, refunds may be granted after troubleshooting efforts have been exhausted.

4. Exceptional Circumstances:

   • Refunds due to unforeseen personal circumstances will be considered on a case-by-case basis. Relevant documentation may be required.

Non-Refundable Items:

1. Partially Accessed Content:

   • If a significant portion of the course or material has been accessed, no refund will be provided.

2. Promotional Offers:

   • Purchases made under promotional discounts or offers are non-refundable.

3. Non-Digital Products:

   • Any physical goods (if applicable) delivered by Sahara Edutech are not eligible for refunds unless defective.

Refund Process:

1. Request Submission:

   • To request a refund, users must email us at saharaedutech05@gmail.com with their order details, reason for the request, and any relevant documentation.

2. Review Period:

   • Refund requests will be reviewed within 10 business days of submission.

3. Refund Approval:

   • Approved refunds will be processed within 7-10 business days through the original payment method.

Important Notes:

• Refunds are subject to a processing fee, which may be deducted from the total amount refunded.

• Sahara Edutech reserves the right to deny refund requests that do not meet the outlined criteria.

Changes to Refund Policy:

Sahara Edutech reserves the right to modify this refund policy at any time without prior notice. Users are encouraged to review this policy periodically to stay informed of any updates.

By enrolling in our courses or purchasing our products, you agree to abide by the terms and conditions of this refund policy.